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Home / The recall test
The only thing we promise

Can your people answer three questions without looking anything up?

In short

The recall test measures whether an offsite worked by asking staff three questions with no notes: where are we going, how do we roll, and what's my part. GetSorted runs it before the offsite, at day 90 and at twelve months, and shows you the number even when it's bad. It sits alongside your engagement survey: the survey tells you how people feel, recall tells you whether the plan landed.

The three questions
Where are we going?
Can they name the three things that matter this year?
How do we roll?
Can they describe the behaviours, in their own words?
What's my part?
Can they say what they own this quarter, and how it ties to the plan?
The result we show

A 2,600 person group, before and after.

Team leaders asked to name the company values without notes.

5%
Before the session. One in 22.
100%
Six months after launch. Everyone in the room.
When we test

Not at 5pm on day two. At day 90, and again at twelve months.

Everyone can say the plan at the end of a good offsite. That's the glow, not the result. Most facilitators measure, if they measure at all, before the room has emptied. We ask the three questions when it counts: after the plan has had to survive a quarter of real work.

Before the offsiteThe baseline
End of day twoNot counted
Day 90The result we report
Twelve monthsDid it last?

We show you the number even when it's bad. A low result at one site or in one team tells you exactly where the plan stopped.

Why recall

If people can't say it, they can't act on it.

Engagement scores tell you how people feel. Revenue moves for a hundred reasons. Recall is the one measure that tells you the plan has left the deck and reached the people who do the work. Demo For boards and investors, we report recall alongside one business number you choose, such as regretted turnover or time to productivity for new starters.

Try it yourself this week. Ask five people the three questions and write down what they say. If you'd like, send us the answers and we'll tell you what we see. Book a call to go through it