The Ident Serieshttps://getsorted.valuebull.com.au/ident/en-auHow to identify dead company culture in the age of AI and agentic work. A solo show from GetSorted, every Monday for 12 weeks. GetSortedfalseWeek 3: Customer service: where AI meets your culture firsthttps://getsorted.valuebull.com.au/ident/customer-service/#episodehttps://getsorted.valuebull.com.au/ident/customer-service/ Mon, 19 Oct 2026 07:00:00 +1000Why customer service is where AI meets your culture first: unwritten exceptions, escalation by name, the 50 ticket test for AI agents, and an ident check to run with your service lead. 36:04Week 2: The leadership team: where culture starts dyinghttps://getsorted.valuebull.com.au/ident/leadership-team/#episodehttps://getsorted.valuebull.com.au/ident/leadership-team/ Mon, 12 Oct 2026 07:00:00 +1000Why most plans fail on the way out of the leadership room: six warning signs, the MIT Sloan 28% recall finding, what AI tools find in your decks, and a five minute sticky-note test. 26:38Week 1: What dead culture looks like when AI joins the teamhttps://getsorted.valuebull.com.au/ident/dead-culture-meets-ai/#episodehttps://getsorted.valuebull.com.au/ident/dead-culture-meets-ai/ Mon, 05 Oct 2026 07:00:00 +1000How to spot a culture that only lives on paper: five warning signs, why AI tools show you the gap faster than anything else, and a seven question ident check to run this week. 16:17